Refund and Payment Policy

Payment Agreement

This Payment Agreement (the "Agreement") is entered into as of June 1, 2025, by and between Ashley Brion (referred to as "Client") and Shaina Lucas (referred to as "Service Provider"). This Agreement sets forth the terms and conditions under which the Client agrees to pay the Service Provider for services rendered.

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Services Provided

The Service Provider agrees to perform the following services for the Client: proofreading services, editing services, KDP assist and upload, text writing services, branding consultation services as outlined in the attached scope of work. The Client acknowledges receipt of these services and agrees to compensate the Service Provider accordingly.

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Payment Terms

The total amount due for the services provided is as discussed with Client. Payment shall be made by the Client to the Service Provider in accordance with the payment schedule described below.

Net 30 Payment Terms

The Client agrees to pay the full amount within 30 calendar days from the date of this Agreement. Payment is due no later than 30 days from the day the contract is signed. No late fees will be assessed if payment is received by the due date.

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Method of Payment

The Client shall make payment via one of the following methods: bank transfer, check, or online payment portal (including, but not limited to payment plan apps such as Afterpay, Klarna, Affirm, ZIP). The Service Provider will provide payment instructions upon the Client's request. All payments must be made in U.S. Dollars.

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Invoicing

The Service Provider will issue an invoice to the Client on the date of this Agreement. The invoice will detail the services provided, the total amount due, and the payment due date. The Client is responsible for notifying the Service Provider of any billing discrepancies within 5 business days of receiving the invoice.

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Late Payment

If the Client fails to make payment by the due date, the Service Provider reserves the right to charge a late fee of 1.5% per month on any unpaid balance. Additionally, the Service Provider may suspend further services until payment is received in full.

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Dispute Resolution

Any disputes regarding payment or this Agreement shall first be resolved through good-faith negotiation between the parties. If the dispute remains unresolved, it shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. The prevailing party in any arbitration shall be entitled to recover reasonable attorneys' fees and costs.

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Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions.

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Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral, regarding the subject matter hereof. No modification of this Agreement shall be effective unless made in writing and signed by both parties.